Get help as a tenant

In the app

1. Go to Profile.
2. Under Support, tap Contact support.
3. Choose Send message and describe your issue (payment, listing, account, complaint).

Our customer care team will follow up in the app or by email/phone.

Email

Write to hello@rentfreely.online from the email on your account.

Common issues

Problem	What to try
Cannot unlock a listing	Check views balance or trial status in Profile
Wrong or fake listing	Report via support. Include the listing title and area
Payment failed	See MTN MoMo and contact support with your phone number